Client Communication Basics
Clear emails, professional calls and setting the right expectations from the first contact.
CSV-110 4 lessons · 33 min
Offered by HSM University · Professional Development
Course content
4 lessons · 33 min total
- 1 First impressions 7 min
- 2 Writing clear emails 10 min
- 3 Confirming in writing 8 min
- 4 Keeping clients informed 8 min
Description
Clear emails, professional calls and setting the right expectations from the first contact.