Policy Implementation and Service Delivery
Why good policies succeed or fail when they reach the front line.
GOVT-420 Year 4 3 credits 12 lessons planned ▶ Video lessons coming soon
Offered by HSM University · Government Studies
Course content
- 1From decision to deliveryComing
- 2Top-down and bottom-up implementationComing
- 3Street-level bureaucracyComing
- 4Designing services around usersComing
- 5Delivery partners and contractsComing
- 6Nonprofits and community organizationsComing
- 7Implementation in a federationComing
- 8Monitoring deliveryComing
- 9Implementation failuresComing
- 10Scaling up pilotsComing
- 11Citizen feedbackComing
- 12Delivery case studiesComing
Requirements
Recommended background. You can start any course at any time.
Description
Why good policies succeed or fail when they reach the front line.
Part of the Arts & Social Sciences stream, typically taken in year 4.