Teams Phone Systems: Direct Routing, Operator Connect and Calling Plans

Designing and configuring Teams Phone telephony: PSTN connectivity, numbers, routing and emergency calling.

MSBA-230 12 lessons planned ▶ Video lessons coming soon

Offered by HSM University · Microsoft Certification Prep

Course content

  1. 1PSTN connectivity optionsComing
  2. 2Calling Plans and number managementComing
  3. 3Operator Connect and Teams Phone MobileComing
  4. 4Direct Routing and session border controllersComing
  5. 5Voice routing policies and dial plansComing
  6. 6Number portingComing
  7. 7Emergency calling and locationComing
  8. 8Call parks, delegation and shared linesComing
  9. 9Contact center integrationComing
  10. 10Survivable branch appliancesComing
  11. 11Troubleshooting call flowComing
  12. 12Case study: moving a business off its old phone systemComing

Requirements

Recommended background. You can start any course at any time.

Description

Designing and configuring Teams Phone telephony: PSTN connectivity, numbers, routing and emergency calling.