Introduction to Hospitality and Tourism

Course content

1. 1What hospitality meansComing
2. 2The history of hospitality and tourismComing
3. 3The structure of the hotel industryComing
4. 4Hotel brands, ownership and managementComing
5. 5Restaurants and food serviceComing
6. 6Bars, clubs and beverage operationsComing
7. 7Events, meetings and conventionsComing
8. 8Travel, transportation and attractionsComing
9. 9Resorts, gaming and cruise linesComing
10. 10Tourism and the economyComing
11. 11Careers in hospitalityComing
12. 12Case study: a day in a full-service hotelComing

Description

The hospitality industry from hotels and restaurants to events, attractions and travel: its history, structure, careers and what guests expect.

Part of the Business stream, typically taken in year 1.