Hospitality Capstone: Hotel Operations Simulation

Course content

1. 1Taking over the hotelComing
2. 2Market analysis and strategyComing
3. 3Setting the budgetComing
4. 4Pricing and revenue decisionsComing
5. 5Staffing the departmentsComing
6. 6Food and beverage decisionsComing
7. 7Marketing and sales decisionsComing
8. 8Responding to a crisisComing
9. 9Guest satisfaction resultsComing
10. 10Financial resultsComing
11. 11The owner's reportComing
12. 12Final presentation to ownershipComing

Requirements

• HOSP-310 Revenue Management and Pricing
• HOSP-320 Hospitality Accounting and Cost Control

Recommended background. You can start any course at any time.

Description

Run a fictional hotel for a simulated year: set strategy, price rooms, staff departments, control costs, respond to events and report results to the owners.

Part of the Business stream, typically taken in year 4.