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CON-140 · Lesson 4 of 12 · 30 min

Occupancy classification and building use

The first question in any code review is what the building is used for. Occupancy classification sorts buildings and parts of buildings into groups according to the hazard their use presents: how many people are present, whether they are awake and alert, whether they can leave on their own, whether they know the building, and how much combustible material and hazardous activity there is. Almost every later requirement depends on the classification, including the permitted building size, the construction type, fire separations, sprinklers, exits, plumbing fixtures and accessibility. A wrong classification can make the whole code analysis wrong.

This lesson explains the occupancy groups in your country's code, how to classify a building with more than one use, how to deal with accessory spaces and how a change of occupancy triggers new requirements. Construction managers need this knowledge to understand design decisions, to spot problems when an owner changes the intended use during construction, and to manage tenant improvements in existing buildings.

Why occupancy drives the code

Consider three buildings of the same size: a warehouse, an office and a nightclub. The warehouse may have few people but a large fire load from stored goods. The office has more people, but they are awake, familiar with the building and spread out. The nightclub has many people crowded together in low light, possibly impaired, unfamiliar with the exits and focused on a stage. The life safety risk in the nightclub is far higher, so the code requires more exits, wider egress, more fire protection and tighter limits on size and construction. Hospitals and prisons add another dimension: occupants who cannot evacuate on their own, so the building must protect them in place.

Codes therefore classify by use rather than by building type. A single building may contain several occupancies, such as shops on the ground floor, offices above and parking below. Each part is classified separately and the code then decides how the parts must be separated or how the whole building must be treated.

The NBC major occupancy groups

The National Building Code classifies each building or part of a building by its major occupancy, in six groups, several of which are divided into divisions. Provincial codes based on the NBC use the same system with minor changes.

NBC major occupancy groups and divisions, with typical examples. Classification of a specific use is determined by the code and its appendix examples.
Group and divisionDescriptionExamples
A-1Assembly: production and viewing of the performing artsTheatres, concert halls
A-2Assembly: not elsewhere classified in Group ARestaurants, churches, schools, gyms, libraries
A-3Assembly: arena typeArenas, rinks, indoor pools
A-4Assembly: occupants gathered in the open airGrandstands, stadiums
B-1DetentionJails, prisons
B-2TreatmentHospitals, some long-term care
B-3CareCare homes, some group homes
CResidentialHouses, apartments, hotels, dormitories
DBusiness and personal servicesOffices, banks, clinics, hair salons
EMercantileStores, supermarkets, showrooms
F-1High-hazard industrialBulk plants for flammable liquids, grain elevators, paint shops
F-2Medium-hazard industrialFactories, workshops, repair garages, warehouses
F-3Low-hazard industrialStorage garages, warehouses with low fire load, laboratories
A grid of six coloured tiles, one for each NBC major occupancy group: A assembly, B care, treatment and detention, C residential, D business and personal services, E mercantile, F industrial. Each tile shows an icon and the divisions. A scale along the bottom runs from lower life-safety risk to higher life-safety risk, with Group B and assembly toward the higher end.
Occupancy groups at a glance. Classification depends on how many people are present, whether they can evacuate on their own and how much hazard the use creates.

Classifying a building step by step

Classification is a structured process. Experienced designers follow roughly the same steps for every project.

  • List every use: sales floor, storage room, offices, staff room, kitchen, seating area, parking, mechanical rooms.
  • Assign each use to an occupancy group using the code definitions and the examples in the code's appendix or commentary. Where a use is not listed, classify it by the group it most closely resembles in hazard.
  • Decide which uses are separate occupancies and which are accessory or subsidiary to a main use.
  • Identify the major or main occupancy of the building and any others that need separation or special treatment.
  • Record the classification in the code analysis on the drawings, with floor areas for each occupancy.

The NBC defines a major occupancy as the principal occupancy for which a building or part of it is used, including subsidiary occupancies that are an integral part of it. A storage room in a store is part of the mercantile major occupancy, but a large warehouse attached to the store may be a separate F-2 or F-3 major occupancy. Appendix notes in the code give many examples of classification.

Buildings with more than one major occupancy

When a building contains more than one major occupancy, the NBC generally requires each major occupancy to be separated from adjoining major occupancies by fire separations with a fire-resistance rating set by a table in Subsection 3.1.3, which depends on the two occupancies involved. For example, a residential occupancy must be separated from a mercantile occupancy, and the rating is higher when one of the occupancies is high-hazard industrial. The building's size and construction requirements are then determined by applying the requirements for each major occupancy, and where requirements differ, the code usually requires the more restrictive to apply to the whole building, unless the occupancy is located entirely above another, in which case each storey can be treated according to its own occupancy in some cases. Some combinations are prohibited: for example, a high-hazard industrial occupancy is not permitted in the same building as an assembly, care, treatment, detention or residential occupancy.

The choice affects cost. Separating occupancies adds rated walls, floors, doors and dampers but may allow a cheaper construction type or avoid a requirement that would otherwise apply to the whole building. Not separating them saves rated construction but imposes the most restrictive rules everywhere. Designers usually test both options early in design.

Worked problem

Classifying a mixed-use building

A two-storey building has a 400 m² convenience store and a 60 m² storage room on the ground floor, and four apartments totalling 420 m² on the second floor. Classify the occupancies and state the separation requirements.

Show solution
  1. Store: Group E, mercantile. The storage room is subsidiary to the store, so it is part of the Group E major occupancy.
  2. Apartments: Group C, residential.
  3. Two major occupancies are present: E on the first storey and C on the second.
  4. The NBC requires a fire separation between them with a rating from the table in Subsection 3.1.3; the floor between the store and the apartments must therefore be a rated fire separation, typically 1 h in many cases (confirm in the code edition that applies).
  5. Each dwelling unit must also be separated from other dwelling units and from the rest of the building by fire separations, typically 45 min or more under Section 3.3.
  6. The building size and construction type must satisfy the requirements for both occupancies, which Lesson 5 covers.

Answer: Two major occupancies, E and C, separated by a rated floor assembly, with dwelling units separated from each other.

Special uses and conditions

Some uses attract special requirements beyond their basic occupancy group. Codes have specific provisions for high buildings, buildings with interconnected floor spaces such as atriums, underground buildings, parking garages, covered malls, health care facilities, buildings containing hazardous materials, and assembly spaces with stages and platforms. Construction managers should flag these early, because they often bring smoke control, emergency power, special fire alarm features and commissioning that affect schedule.

In the NBC, Subsection 3.2.6 sets additional requirements for high buildings, generally buildings whose floors are more than 18 m above grade or that contain some care, treatment or detention occupancies above a lower height. Subsection 3.2.8 covers interconnected floor spaces, Section 3.3 covers safety within floor areas for specific occupancies, and the code contains special provisions for storage garages, laboratories and other uses.

Occupant load

Occupancy classification answers what the space is used for; occupant load answers how many people the code assumes are in it. The occupant load drives exit capacity, the number of exits, plumbing fixture counts and some fire protection triggers. It is calculated by dividing the floor area by an occupant load factor, in area per person, for the use, unless the design provides fixed seats or the owner proposes a higher number. Lesson 7 uses occupant loads in detail for egress.

Selected NBC occupant load values (Table 3.1.17.1). Use the table in the edition that applies to the project.
Use (selected)Area per person (m²)
Space with non-fixed seats only0.75
Space with non-fixed seats and tables0.95
Standing space0.40
Dining, beverage and cafeteria space1.20
Offices9.30
Mercantile, basement and first storey3.70
Mercantile, other storeys5.60
Classrooms1.85

Worked problem

Calculating occupant load

A restaurant on the ground floor of a building has 180 m² of dining area with tables and chairs, a 20 m² bar standing area and a 70 m² kitchen. Using the NBC values above, and treating the kitchen at 9.30 m² per person, calculate the occupant load.

Show solution
  1. Dining: 180 ÷ 1.20 = 150 persons. (The table also gives 0.95 m² for spaces with non-fixed seats and tables; the designer chooses the value that matches the use, here dining space.)
  2. Bar standing area: 20 ÷ 0.40 = 50 persons.
  3. Kitchen: 70 ÷ 9.30 = 7.5, rounded up to 8 persons.
  4. Total occupant load: 150 + 50 + 8 = 208 persons.

Answer: About 208 persons; the restaurant is a Group A-2 assembly occupancy with egress and fixture requirements based on that number.

Change of occupancy and tenant improvements

Buildings outlive their first use. Warehouses become offices, offices become schools, stores become restaurants and old industrial buildings become apartments. A change of occupancy can bring a building under requirements it was never designed for: more exits, sprinklers, fire separations, accessibility upgrades, more plumbing fixtures, higher floor live loads and energy upgrades. Construction managers on renovation projects should identify proposed changes of occupancy early, because the cost of bringing an old building up to the new use can exceed the cost of the interior fit-out.

Under the NBC and provincial codes, a change of major occupancy generally requires the part of the building affected to be made to comply with the code for the new occupancy, with some flexibility for existing buildings. Ontario's code contains Part 11 for renovation of existing buildings, which uses a performance level approach: a renovation may not reduce the performance level of the building, and a change of major occupancy that increases the hazard may require upgrades. Some other provinces publish guides for existing buildings, and the NRC has been developing provisions for alterations to existing buildings in the national codes.

Worked problem

Spotting a change of occupancy during construction

Halfway through construction of a shell building designed as Group E retail, the owner signs a lease with a restaurant tenant that will seat 120 people. What should the construction manager do?

Show solution
  1. Recognize that a restaurant seating 120 is an assembly occupancy, a change from the retail classification.
  2. Notify the owner and architect immediately: the change may affect exits and exit width, washroom fixtures, fire separations, sprinklers, kitchen exhaust and grease interceptor, and structural loads for kitchen equipment.
  3. Ask the architect to update the code analysis and identify the changes needed in the shell, such as a second exit, larger plumbing rough-ins and roof openings for exhaust.
  4. Submit revised drawings to the building department before the affected work is built.
  5. Price and schedule the changes, and record them as a change order under the contract.

Answer: Treat it as a change of occupancy: update the code analysis, revise the drawings, obtain approval and price the changes before building the affected work.

Common mistakes

  • MistakeClassifying a building by its name rather than its use.

    InsteadClassify each space by how it is used and the hazard it presents, using the code definitions and examples.

  • MistakeIgnoring small spaces with a different use.

    InsteadCheck whether each space is accessory or a separate occupancy, and apply the code's rules for mixed occupancies.

  • MistakeUsing gross area when the occupant load factor requires net area, or the reverse.

    InsteadCheck the basis of each load factor in the code table.

  • MistakeAccepting a tenant use that differs from the permitted occupancy without review.

    InsteadTreat any new use as a possible change of occupancy and refer it to the designers and the building department.

  • MistakeAssuming an existing building can take a new use without upgrades.

    InsteadCheck the existing building provisions for upgrades triggered by a change of occupancy.

Summary and key terms

  • Occupancy classification sorts uses by hazard: number of occupants, their alertness and mobility, familiarity with the building and fire load.
  • The NBC has six major occupancy groups, A to F, several with divisions.
  • Classification drives building size, construction type, fire separations, sprinklers, egress, fixtures and accessibility.
  • Major occupancies in one building are generally separated by rated fire separations from a table in Subsection 3.1.3.
  • Special uses such as high buildings, atriums, garages and health care add specific requirements.
  • Occupant load equals area divided by the load factor for the use, and it drives exits and fixtures.
  • A change of occupancy can trigger major upgrades, so new uses must be reviewed before they are built.
Occupancy
The use or intended use of a building or part of a building.
Major occupancy
The principal occupancy of a building or part of it, including subsidiary uses.
Occupancy group
A category of uses with similar hazards.
Accessory occupancy
A small secondary use treated with the main occupancy, such as a storage room in a store.
Mixed occupancy
A building or area with more than one occupancy.
Occupant load
The number of people a space is designed to hold for code purposes.
Occupant load factor
Floor area per person used to calculate occupant load.
Net area
Floor area actually used, excluding walls, corridors and service spaces.
Gross area
Floor area within the outside walls, including corridors and service spaces.
Change of occupancy
A change in use that may bring new code requirements.

Practice problems

Work each problem on paper first, then reveal the answer to check.

  1. Classify a dental clinic under the NBC.

    Show answer

    Group D, business and personal services.

  2. Classify a 500-seat theatre.

    Show answer

    Group A, Division 1.

  3. Classify a parking garage.

    Show answer

    Group F, Division 3 (storage garage).

  4. Why do hospitals and prisons need special protection strategies?

    Show answer

    Occupants cannot evacuate on their own, so the building must protect them in place.

  5. Office area 1,860 m²: what is the occupant load?

    Show answer

    1,860 ÷ 9.30 = 200 persons.

  6. Standing space of 60 m² at a reception: occupant load?

    Show answer

    60 ÷ 0.40 = 150 persons.

  7. What generally triggers high building requirements in the NBC?

    Show answer

    Floors more than 18 m above grade, or lower heights for some care, treatment and detention occupancies.

  8. Which combination is prohibited in one NBC building?

    Show answer

    A high-hazard industrial occupancy with assembly, care, treatment, detention or residential occupancies.

  9. Why might a designer choose to separate occupancies rather than apply the most restrictive rules to all?

    Show answer

    Separation may allow a cheaper construction type or avoid requirements that would otherwise apply to the whole building.

  10. Give two upgrades a change from warehouse to school could trigger.

    Show answer

    More exits and sprinklers; also accessibility, fixtures, fire separations, ventilation and higher live loads.

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