PRINCE2 Practices II: Quality, Risk, Issues and Progress
An independent, in-depth study of the four PRINCE2 7 control practices: customer quality expectations, prioritized acceptance criteria and the project product description, the quality management approach, quality methods, the quality review technique and the quality register, risks described as cause, event and effect, the risk management approach, risk appetite and tolerance, probability-impact grids, expected value, responses to threats and opportunities and the risk budget, issue types and the issue management procedure, change control with baselines, change authority, the change budget and the product register, management by exception with tolerances on the seven performance targets, event-driven and time-driven controls, checkpoint, highlight and end stage reports with earned value forecasts, exception reports and exception plans, integrating the practices through the project log, tailoring for small, agile and data-rich projects, and a capstone library pilot stage with exam strategy.
PRIN-131 12 lessons · 5 h 12 min
Offered by HSM University · PRINCE2 Prep
This is the Canadian version of this course. See the American version.
What you'll learn
- Turn customer quality expectations into prioritized, measurable acceptance criteria and record them in the project product description
- Plan and carry out quality control using appropriate methods, the quality review technique and the quality register, distinguishing quality, approval and acceptance records
- Describe risks as cause, event and effect and set up a risk management approach with scales, risk tolerance, roles and a risk budget
- Assess risks with probability-impact grids and expected values, and choose proportionate responses for threats and opportunities
- Classify issues as requests for change, off-specifications or problems and concerns, and manage them with the issue management procedure
- Apply change control using baselines, change authority limits and a change budget, and track product status in the product register
- Use tolerances on the seven performance targets to delegate authority and manage by exception, escalating on forecasts rather than actuals
- Operate event-driven and time-driven controls and prepare checkpoint, highlight, end stage and end project reports, including earned value forecasts
- Prepare exception reports with genuine options and explain how exception plans are assessed at stage and project level
- Trace how the quality, risk, issues and progress practices pass information to one another through the project log and the processes
- Tailor the control practices for small projects, agile delivery, programs, commercial relationships and data-rich environments
- Apply all four practices to control a complete stage and reason through exam-style questions on them
Course content
12 lessons · 5 h 12 min total · final exam
- 1 The quality practice I: expectations, acceptance criteria and the approach 30 min · quiz
- 2 The quality practice II: quality control, assurance and the quality register 27 min · quiz
- 3 The risk practice I: the approach and identifying risks 28 min · quiz
- 4 The risk practice II: assessing, planning and implementing responses 26 min · quiz
- 5 The issues practice: types of issue and the register 27 min · quiz
- 6 Change control and the product register 24 min · quiz
- 7 The progress practice I: management by exception and tolerances 24 min · quiz
- 8 The progress practice II: controls, baselines and reports 23 min · quiz
- 9 Exceptions and exception plans 25 min · quiz
- 10 Integrating quality, risk, issues and progress across the project 25 min · quiz
- 11 Tailoring these practices: agile, small projects, digital and data 26 min · quiz
- 12 Capstone: controlling a stage, with exam strategy for these practices 27 min · quiz
- E Final exam 20 questions
Requirements
Recommended background. You can start any course at any time.
Description
An independent, in-depth study of the four PRINCE2 7 control practices: customer quality expectations, prioritized acceptance criteria and the project product description, the quality management approach, quality methods, the quality review technique and the quality register, risks described as cause, event and effect, the risk management approach, risk appetite and tolerance, probability-impact grids, expected value, responses to threats and opportunities and the risk budget, issue types and the issue management procedure, change control with baselines, change authority, the change budget and the product register, management by exception with tolerances on the seven performance targets, event-driven and time-driven controls, checkpoint, highlight and end stage reports with earned value forecasts, exception reports and exception plans, integrating the practices through the project log, tailoring for small, agile and data-rich projects, and a capstone library pilot stage with exam strategy.